At Flower feathers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Billing and delivery address

Recipient details (name, address, contact number)

Payment Information

Payments are processed securely through trusted third-party payment gateways

We do not store or have access to your complete card or banking details

Website & Technical Information

IP address

Browser type and device information

Pages visited and browsing activity

Cookies and similar tracking technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Process, confirm, and deliver your orders

Communicate order updates, delivery notifications, and customer support responses

Improve our website, products, and services

Send promotional messages or offers (only if you have opted in)

Comply with legal, regulatory, or security requirements

3. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our website is secured with SSL (Secure Socket Layer) encryption.

Payment transactions are handled exclusively by PCI-DSS compliant payment gateways.

While we take reasonable precautions, no online transmission is 100% secure.

4. Sharing of Information

We do not sell, rent, or trade your personal data to third parties.

Information may be shared only when necessary, such as with:

Delivery partners to complete your order

Payment service providers to process transactions

Legal or regulatory authorities if required by law

All third parties are required to maintain confidentiality and use the information only for intended purposes.

5. Cookies & Tracking Technologies

Flower feathers uses cookies to enhance user experience, analyze traffic, and improve website functionality.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Your Rights & Choices

You have the right to:

Request access to the personal data we hold about you

Request correction or deletion of your personal information

Opt out of promotional or marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage users to review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]

Phone: +91 70458 58281

Your trust is important to us.
Thank you for choosing Flower feathers